Company’s outstanding service and performance recognized for 17th consecutive year
Minneapolis, MN – November 2, 2022: For the second time in three years, Circuits Assembly awarded Mack Technologies the highest overall Service Excellence Award (SEA) for EMS providers with annual revenue between $101 and $500 million. Mack, a leading provider of contract electronics manufacturing services, has been recognized by Circuits Assembly for seventeen consecutive years for its exceptional customer service and manufacturing performance. The award was presented to Mack during a ceremony at the SMTA International – Electronics Manufacturing Conference and Exposition in Minneapolis, Minnesota.
Circuits Assembly solicits direct feedback from entrants’ customers through an independent third party which compiles competition results. Service Excellence Awards (SEAs) are awarded to companies that demonstrate excellence in seven critical categories:
- Quality
- Technology
- Dependability
- Responsiveness
- Value for Price
- Flexibility
- Overall Value
Companies that win the Highest Overall Service Excellence Award are excluded from winning awards for individual sub-categories.
“The Mack team is thrilled to receive Circuit Assembly’s top Service Excellence Award once again,” said Will Kendall, President of Mack Technologies. “Despite challenging industry dynamics this year, the Mack team remained focused on providing customers with outstanding service and quality. I would like to thank everyone at Mack for their dedication to supporting our customers.” Kendall continued, “I would also like to thank our customers for their business and for the trust that they have placed in Mack.”
This is the thirtieth year of the awards program, and Mack Technologies’ seventeenth year of participation in Circuits Assembly’s Service Excellence Awards.