Organization recognizes Mack’s outstanding customer service for fourteenth consecutive year
SAN DIEGO, CA – January 29, 2019: Mack Technologies Inc., a leading provider of electronic manufacturing services (EMS), was awarded Circuits Assembly’s highest overall Service Excellence Award (SEA) at the 2019 IPC APEX EXPO. This is the fourteenth consecutive year that Circuits Assembly recognized Mack as a leader in customer satisfaction and service among EMS providers with annual revenue between $101 and $500 million.
“It is a true honor for us to win Circuits Assembly’s top Service Excellence Award in our revenue category,” said Will Kendall, President of Mack Technologies. “Our unwavering focus on customer satisfaction motivates our employees and guides our company strategy. I would like to thank our customers for trusting us with their business over the years, and our employees for their outstanding commitment to customer service and support.”
To arrive at the award winners, Circuits Assembly solicits direct feedback from entrants’ customers through an independent third party. SEAs are awarded to companies that demonstrate excellence in five critical categories:
- Quality
- Technology
- Dependability
- Responsiveness
- Value for Price